“We needed urgent home care for my grandmother, and we were grateful that they were so quick to reply. All the carers are lovely people, and we really appreciate how cooperative the management team have always been in getting us the carers who can provide the specific care my grandmother requires. We're very happy with the quality of care and would recommend the service.”
- A K (Granddaughter of Client)
“Very friendly and understanding staff. A well-organized team that provides regular feedback on visits. Always on time and willing to accommodate all reasonable requests for specific care instructions.”
- Steve W (Son of Client)
“The girls who come in to see my mum daily, work with care and consideration to her needs and strong will. My mum is not someone who easily accepts help, or indeed readily accepts that she even needs help, so it takes great care and time to introduce anything for example cooking her meals or tidying up. She typically, in her situation, also gets lonely even though my brother and I plus other family members do visit regularly, and the girls do help tremendously with being friendly and chatty daily visitors.”
- Ian T (Son of Client)
“The carers that have been looking after my aunt have been doing so with dignity, have shown compassion and been so caring to her. They have gone well over and above just being her carers taking so much time with her. They have not rushed her in any way and have had the patience to be able to give her time to keep her independence to keep doing the tasks that she still wants to do.”
- Anne S (Niece of Client)
“They were brilliant. They were able to provide a Carer for nights at very short notice when we were in real need of help. Everyone was very friendly and caring but still professional. The lady who sat with my husband was lovely and I felt totally content with her in the house. She had experience of others with dementia and was able to reassure my husband and put him at his ease. I am happy to recommend to others. Thank you to the whole team.”
- Fiona A (Wife of Client)
“I am not the easiest service user to learn a routine, however, the girls have picked it up quite well. Always on time and respectful. I have not had any issues. I would recommend the company to anyone needing care.”
- Michael H (Client)
“We have been using these care providers for well over a year now and are very satisfied with the service. Kind caring staff and quick response when contacted. Prompt and time-efficient, replacement sent if carers can’t make it for any reason.”
- J C (Son of Client)
“Having never dealt with any care agencies, I internet searched the services listed for Milton Keynes. Nightingale Services was an obvious choice, the information provided on the site was informative, descriptive and comforting. I was also impressed by the photographs of the staff and their experience. My email was answered promptly by the Care Manager and sympathetically in respect of the care I needed for my 92-year-old auntie. This was followed up by a visit and consultation which was conducted with compassion, care and a lovely friendly approach that straight away impressed myself and auntie. All our needs were made into a care plan which I am able to look at after each carer visit. The carers are absolute stars and my auntie is exceptionally pleased as this is a huge step trusting strangers (at first) to take care of personal needs, and she looks forward to their visits. The Care Manager is an angel, always helpful, friendly and a lovely lady. Thank you for making us both feel so valued.”
- Jackie M (Niece of Client)
“From the very first visit, my grandmother has received high-class care. She generally only has one carer who can understand her mother tongue Punjabi, but when she has had other carers, they have all been consistent in the care they give, unlike other carers my grandmother has had in the past. Nothing is too much for them, and they treat my grandmother with care and dignity. They are very polite to us as a family as well and also show concern for my grandma. She looks forward to their daily visits, which is a stark contrast to how she felt about her previous carers! Thank you, Kare Plus, for your outstanding care.”
- Meena H (Granddaughter of Client)
“The team of carers who provided care to my mother-in-law at the end stages of her life were amazing. They were caring, compassionate and professional in their approach. Sadly, Kare Plus was not required for too long, but the care and support they provided made a real difference to the life of my mother-in-law.”